The employees were very kind. The lobby was neat, clean. Thebreakfast bar wasn't open but it was nice and clean.
The staff was extremely helpful with every need we had. It was clean and fresh smelling in the room and through the halls. That rarely happens anywhere you stay. Prices were normal and breakfast was simple but plentiful. Great job!
Lock on door did not lock. It was reported by housekeeping, but never fixed. No one offered another room. Bathroom seemed unusually dark. Coffee was exceptional in the breakfast dining room.
Other than the breakfast, this hotel was NOT worth the price. We had 2 rooms. The first room looked like the ceiling had caved in and black mold could clearly be seen. The room also stunk like dirty socks. Our 2nd room had not been cleaned well at all. The sink and bed spreads were dirty and the shower head was rusted. The toilet line was broken out of the wall and had been plastered with some type of sealant instead of it being properly replaced. The carpet was also littered with unknown stains. This room also stunk. Also the night staff was not very helpful. The guy was too busy on the computer in the office to get up and come to the desk. He left his 'innapropriate' internet video running loudly and acted as though I had disturbed him when he got up and didn't even apologize for the room issues. It was 10 pm after all. I would only stay here if there were not other options since the basic room was $167/night.
The facilities are acceptable. The hotel could have been a bit cleaner and the service a bit more professional. The jacuzzi tub in the presidential suite is awkwardly placed in the living room. It looks more like a torture device than a tub and, although we wouldn't use it, it's mere existence made us laugh enough that it made our experience at the hotel enjoyable. Washington, IN doesn't have a lot of choices but this is your best bet for a reasonably good experience are a hotel in a quaint, small town with little city planning. Cheers!
Holiday Inn Express Washington is a US Lodging based in Washington, Indiana. Holiday Inn Express Washington is located at 1808 E. National Hwy 50, Washington, IN 47501, USA.
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